Privacy Policy

1Who we are

This Privacy Policy applies to the Padel Point app (“Application”) for mobile devices — including iPhone, Apple Watch, iPad, and Huawei Watch — created by Frederique De Sousa (“Service Provider”), provided as a free service.

Padel Point is available on the Apple App Store and the Huawei AppGallery, running on iOS/watchOS and HarmonyOS. This policy covers all platforms.

2What we collect

When you create an account or use the Application, we may collect the following personal information:

• Full name — to personalise your profile and match history
• Email address — for account creation, login, and support
• Date of birth — to verify age eligibility and personalise experience
• Gender — optional, used for profile and statistics
• Country — to provide localised content and language defaults

We also collect technical usage data to improve performance:

• App pages and features visited, with time and date stamps
• Time spent in the Application
• Device type and operating system version
• Crash reports and performance diagnostics

The Application does not collect your precise GPS location, and does not collect or log your device’s IP address.

3Health & fitness data

With your explicit permission, the Application may read and write:

• Heart rate (BPM) — recorded during active matches
• Active energy burned (calories)
• Distance walked/run during a match
• Workout duration and timestamps

This health data is stored locally on your device within Apple Health or Huawei Health. Padel Point does not transmit your health data to our servers or share it with any third party.

You can revoke health data access at any time in your device settings (iOS: Settings → Health → Apps; HarmonyOS: Huawei Health settings).

4Third-party access

The Service Provider does not sell your personal data. We may share information only in these limited circumstances:

• As required by law (e.g. to comply with a court order or legal process)
• To protect the rights, safety, or property of users or the public
• With trusted service providers acting on our behalf, bound by this policy

The Application uses these third-party platforms, each with their own privacy policies:

• Apple App Store & HealthKit — Apple Privacy Policy
• Huawei AppGallery & Huawei Health — Huawei Privacy Policy

5Opt-out rights

You can stop all collection of information by the Application at any time by uninstalling it through the standard process on your device or via the App Store / AppGallery.

You may withdraw health data permissions independently without uninstalling the app, via your device’s health settings.

6Data retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter. If you request deletion of your account and data, we will act within 30 days.

To request data deletion, contact us at support@padelpoint.app.

7GDPR & your rights (EU/EEA users)

You have the right to:

• Access — request a copy of data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request deletion of your personal data
• Portability — receive your data in a portable format
• Restriction — ask us to limit how we process your data
• Objection — object to processing for certain purposes

Email support@padelpoint.app to exercise any of these rights. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Legal basis for processing: contract performance (providing the app), legitimate interests (security and improvement), and consent (health data and optional communications).

7bUAE Data Protection (PDPL)

Under the UAE PDPL, you have the following rights as a data subject:

• Right to be informed — to know what personal data we collect and how it is used
• Right of access — to request a copy of your personal data held by us
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data where it is no longer necessary
• Right to object — to object to the processing of your personal data in certain circumstances
• Right to data portability — to receive your data in a structured, commonly used format

The Service Provider, as a data controller, processes personal data only for the specific, explicit, and legitimate purposes described in this Privacy Policy. Data is not processed in a manner incompatible with those purposes.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by UAE law. Cross-border transfers of personal data outside the UAE are carried out in compliance with the PDPL, ensuring an adequate level of protection is in place.

To exercise your rights under the UAE PDPL, contact us at support@padelpoint.app. We will respond within 30 days.

8Children

The Application is not directed at anyone under 13. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided personal information, we will delete it immediately. Parents or guardians should contact support@padelpoint.app.

9Security

We implement physical, electronic, and procedural safeguards to protect your information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10Cookies & analytics

The Padel Point app does not use cookies. The website (padelpoint.app) may use essential cookies for basic functionality. We may use privacy-respecting analytics tools to understand usage patterns using anonymised, aggregated data only.

11Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Application after changes constitutes acceptance.

This policy is effective as of 1 May 2025. Last reviewed: June 2026.

12Your consent

By downloading and using Padel Point, you consent to data collection and use as described in this Privacy Policy. For health data, you provide explicit consent through your device’s system permissions dialog.

13Contact us

For any privacy questions, requests, or concerns: